PUBLISHER
Company: Resort Lotus Bleu
Publication Manager: Mr Nicolas NEGRI
Company based in Rawai under number: 0-8355-57017-15-4
Tel: +66 80 794 4085
Address: Soi Samakki 1, Rawai
Phuket 83130
Photo Credits
Dakotacom Agency
Website Creation
Dakotacom Agency
Avenida Churchill 109
Rio de Janeiro, RJ
Tel: +55 (021) 97985-0714
Hosting
INFOMANIAK
Address: Les Acacias, Geneva, Switzerland
Terms of Sale:
Customers are reminded, in accordance with Article L. 121-21-8 12° of the Consumer Code, that they do not have the right of withdrawal provided for in Article L. 121-21 of the Consumer Code. The Terms of Sale for the reserved rate specify the conditions for cancellation and/or modification of the reservation.
2. General Terms of Use for the Site and Services Offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations.
The Client may not in any way reuse, transfer, or exploit for their own benefit all or part of the elements or works of the Site.
Use of the website https://hotellotusbleuphuket.com implies full and unreserved acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time, so users of the https://hotellotusbleuphuket.com website are advised to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://hotellotusbleuphuket.com, which will then endeavor to communicate the dates and times of the intervention to users in advance.
The website https://hotellotusbleuphuket.com is regularly updated by https://hotellotusbleuphuket.com, the responsible party. Similarly, the legal notice may be modified at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible to become aware of it.
3. Description of Services Provided.
The purpose of the website https://www.hotellegeneve.com is to provide information regarding all the company’s activities.
https://www.hotellegeneve.com strives to provide information on the https://www.hotellegeneve.com website that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in updates, whether caused by itself or by third-party partners who provide this information.
All information provided on the https://hotellotusbleuphuket.com website is for informational purposes only and is subject to change. Furthermore, the information appearing on the https://hotellotusbleuphuket.com website is not exhaustive. It is provided subject to modifications that may have been made since its online publication.
4. Contractual Limitations on Technical Data.
The site uses JavaScript technology.
The website cannot be held responsible for material damages related to the use of the site. Furthermore, the user of the site undertakes to access the site using recent equipment, free of viruses, and with an updated, latest-generation browser.
The website https://www.hotellegeneve.com is hosted by a service provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The objective is to provide a service that ensures the best possible accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, improvement of its infrastructures, failure of its infrastructures, or if the Services generate traffic deemed abnormal.
https://hotellotusbleuphuket.com and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines, or computer and telephony equipment, particularly related to network congestion preventing access to the server.
5. Intellectual Property and Counterfeiting.
https://hotellotusbleuphuket.com owns the intellectual property rights and holds the usage rights for all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds.
Any reproduction, representation, modification, publication, or adaptation of all or part of the site’s elements, regardless of the means or process used, is prohibited, except with prior written authorization from: https://hotellotusbleuphuket.com.
Any unauthorized use of the site or any of its elements will be considered as constituting infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of Liability.
https://www.hotellegeneve.com acts as the publisher of the site. https://hotellotusbleuphuket.com is responsible for the quality and veracity of the Content it publishes.
https://hotellotusbleuphuket.com cannot be held responsible for direct and indirect damages caused to the user’s equipment when accessing the https://hotellotusbleuphuket.com website, resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.hotellegeneve.com also cannot be held responsible for indirect damages (such as, for example, loss of market or loss of opportunity) resulting from the use of the https://hotellotusbleuphuket.com website.
Interactive spaces (the possibility to ask questions in the contact area) are available to users. https://hotellotusbleuphuket.com reserves the right to delete, without prior notice, any content posted in this space that would contravene applicable French legislation, particularly provisions relating to data protection. If necessary, https://hotellotusbleuphuket.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of racist, abusive, defamatory, or pornographic messages, regardless of the medium used (text, photograph, etc.).
7. Management of Personal Data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Personal Data Collection Controllers
For Personal Data collected during the creation of the User’s personal account and their navigation on the Site, the Personal Data controller is: Hôtel Lotus Bleu. https://hotellotusbleuphuket.com is represented by Mr Nicolas Négri, its legal representative.
As the controller of the data it collects, https://hotellotusbleuphuket.com undertakes to comply with the framework of current legal provisions. It is notably incumbent upon the Client to establish the purposes of their data processing, to provide their prospects and clients, based on the collection of their consents, with complete information on the processing of their personal data, and to maintain a processing register in accordance with reality.
Each time https://hotellotusbleuphuket.com processes Personal Data, https://hotellotusbleuphuket.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://hotellotusbleuphuket.com processes it.
7.2 Purpose of Collected Data
https://www.hotellegeneve.com may process all or part of the data:
- to enable navigation on the Site and the management and traceability of services ordered by the user: Site connection and usage data, billing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for navigation, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://hotellotusbleuphuket.com: email address
- to conduct communication campaigns (SMS, email): phone number, email address
https://hotellotusbleuphuket.com does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of Access, Rectification, and Objection
In accordance with current European regulations, Users of https://hotellotusbleuphuket.com have the following rights:
- right of access (Article 15 GDPR) and rectification (Article 16 GDPR), to update, to complete User data, right to restrict processing or erasure of Users’ personal data (Article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or retention is prohibited
- right to withdraw consent at any time (Article 13-2c GDPR)
- right to restriction of processing of User data (Article 18 GDPR)
- right to object to the processing of User data (Article 21 GDPR)
- right to data portability for data provided by Users, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- right to define the fate of User data after their death and to choose to whom https://hotellotusbleuphuket.com should communicate (or not) their data to a third party they have previously designated
As soon as https://hotellotusbleuphuket.com becomes aware of the death of a User and in the absence of instructions from them, https://hotellotusbleuphuket.com undertakes to destroy their data, unless its retention proves necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how https://hotellotusbleuphuket.com uses their Personal Data, requests its rectification, or objects to its processing, the User may contact https://hotellotusbleuphuket.com in writing at the following address:
Hôtel Lotus Bleu – Mr Nicolas Négri
reservation@hotellotusbleuphuket.com
Soi Samakki 1, Rawai
Phuket 83130 – Thailand
In this case, the User must indicate the Personal Data they would like https://hotellotusbleuphuket.com to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://hotellotusbleuphuket.com by law, particularly regarding the retention or archiving of documents. Finally, Users of https://hotellotusbleuphuket.com may lodge a complaint with the supervisory authorities, particularly the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-Disclosure of Personal Data
https://hotellotusbleuphuket.com refrains from processing, hosting, or transferring information collected on its Clients to a country located outside the European Union or recognized as “non-adequate” by the European Commission without prior notification to the client. However, https://hotellotusbleuphuket.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://hotellotusbleuphuket.com undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information is brought to the attention of https://hotellotusbleuphuket.com, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://hotellotusbleuphuket.com does not collect any “sensitive data”.
The User’s Personal Data may be processed by https://hotellotusbleuphuket.com subsidiaries and subcontractors (service providers), exclusively for the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main individuals likely to have access to the data of https://hotellotusbleuphuket.com Users are primarily our customer service agents.
8. Incident Notification
Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security.
If we become aware of a security breach, we would notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our clients of all matters relating to the security of their account and to provide them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the user of the https://hotellotusbleuphuket.com website is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only the hypothesis of the acquisition of https://hotellotusbleuphuket.com and its rights would allow the transmission of said information to the potential acquirer, who would in turn be bound by the same obligation to retain and modify data with respect to the user of the https://www.hotellegeneve.com website.
Security
To ensure the security and confidentiality of Personal Data and Health Personal Data, https://hotellotusbleuphuket.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, it includes all reasonable measures aimed at protecting it against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hypertext Links, “Cookies,” and Internet Tags
The https://hotellotusbleuphuket.com website contains a number of hypertext links to other sites, set up with the authorization of https://hotellotusbleuphuket.com. However, https://hotellotusbleuphuket.com is unable to verify the content of the sites thus visited and will therefore assume no responsibility for this.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options offered and reminded below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. “COOKIES”
A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies are in no way likely to damage the User’s device.
https://hotellotusbleuphuket.com may process User information concerning their visit to the Site, such as pages viewed and searches performed. This information allows https://hotellotusbleuphuket.com to improve the Site’s content and User navigation.
As Cookies facilitate browsing and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the device or, conversely, rejected, either systematically or according to their issuer. The User can also configure their browsing software so that the acceptance or refusal of Cookies is offered to them periodically, before a Cookie is likely to be stored on their device. https://hotellotusbleuphuket.com informs the User that, in this case, not all functionalities of their browsing software may be available.
If the User refuses the storage of Cookies on their device or browser, or if the User deletes those already stored, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when https://hotellotusbleuphuket.com or one of its service providers cannot, for technical compatibility purposes, recognize the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.
In such cases, https://hotellotusbleuphuket.com disclaims all responsibility for the consequences related to the degraded operation of the Site and any services offered by https://www.hotellegeneve.com, resulting from (i) the User’s refusal of Cookies (ii) the inability of https://hotellotusbleuphuket.com to store or access Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will inform the User how they can modify their Cookie preferences.
At any time, the User may choose to express and modify their Cookie preferences. https://hotellotusbleuphuket.com may also use the services of external providers to help collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the https://hotellotusbleuphuket.com Site or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the https://hotellotusbleuphuket.com website or mobile application, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices provided that you consent to them by continuing your navigation on the Website or mobile application of . At any time, the User may nevertheless withdraw their consent for https://hotellotusbleuphuket.com to place these types of cookies.
Article 9.2. INTERNET BEACONS (“TAGS”)
https://hotellotusbleuphuket.com may occasionally use Internet beacons (also known as “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a Web analytics specialist partner who may be located (and therefore store corresponding information, including the User’s IP address) in a foreign country.
These beacons are placed both in online advertisements allowing internet users to access the Site, and on its various pages.
This technology allows https://hotellotusbleuphuket.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of this Site.
The external provider may collect information about visitors to the Site and other websites through these beacons, compile reports on Site activity for https://hotellotusbleuphuket.com, and provide other services related to its use and the Internet.
10. Applicable Law and Jurisdiction.
Any dispute related to the use of the site https://hotellotusbleuphuket.com is subject to French law.
Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Paris.
Definitions
Client: any professional or natural person capable in the sense of articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services: https://hotellotusbleuphuket.com provides Clients with:
Content: All elements constituting the information present on the Client’s Site, including texts – images – videos.
Client Information: Hereinafter referred to as “Information(s)” which correspond to all personal data likely to be held by https://hotellotusbleuphuket.com for the management of your account, customer relationship management, and for analysis and statistical purposes.
User: Internet user connecting to, using the aforementioned site.
Personal Information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).
